Improve The Service Desk Experience And Performance For Your Healthcare Org
- Create an exceptional caregiver experience
- Improve user satisfaction scores
- Drive down the cost of resolution
- Slash remediation times
- Extend hours of clinical support
Schedule a strategic assessment to learn how your Service Desk can improve IT service delivery and maintain high user satisfaction
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Leading hospitals and healthcare systems partner with GuideIT to achieve critical IT objectives.
As a Perot Company, GuideIT has been committed to delivering excellent customer experience with the highest integrity since 2013.
Value With Your IT Service Desk
Increase Service Desk Efficiency And Satisfaction
We specialize in optimizing IT for providers. Our IT Service Desk Solution improves service delivery & user satisfaction while optimizing costs
Since 2013, Guide IT has been helping hospitals and health systems improve user satisfaction and service quality while reducing costs. We are committed to delivering excellent customer experience with the highest integrity and service quality, producing outstanding business results.
Curious to find out how your organization can improve service delivery and user experiences while reducing costs?
Schedule a FREE Service Desk Assessment, at your convenience.
Value With Your IT Service Desk
How does GuideIT help your IT service desk deliver more value to your healthcare org?
Boost End User Satisfaction
Give your physicians and users the experience they want and get instant feedback with CSAT Surveys for every ticket.
Increase First Call Resolution
Cut down on escalations when tickets are resolved on the first call.
Drive Down Service Desk Costs
Reduce cost of resolution with automation, self-service and a “shift left” approach of resolving tickets at lower-cost channels.
Leverage A Data Driven Approach
Continually improve your service desk with the right mix of analytics and reporting to create better user and business outcomes.
IT Service Desk Today